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Our Approach
Refreshingly personal. We work with our clients to become a part of your business.
It is the essence of partnership and team work that inspired our name – Alliance Catering and we pride ourselves on our personal approach to client management. Key to the success of any client relationship is an open line of communication between the client and their Operations Manager. To assist in this process Alliance Catering have developed a number of processes and tools for use with our clients. This approach combined with our team of dedicated and talented people has earned us the reputation of an industry leader recognised by our peers in numerous State and National awards including the prestigious Savour Awards operated by the Restaurant and Catering Association for Site Caterer, Corporate Caterer and overall Caterer of the Year.
Our Guiding Principles
We live and operate by a clear mission - to be the best in the business.
Our food is fresh, our people are friendly and our customers are satisfied.
These are the values and guiding principles that support our mission.
- Food
The hero in our business, we select fresh ingredients with a seasonal focus. Our food is best described as fresh, home-style and satisfying. Put us to the spoon test – we freshly prepare and present food we would be happy to eat ourselves.
- Customers
We are committed to delivering exceptional service to our customers. We greet our customers with a friendly manner and a smile. We listen and understand their individual needs and actively incorporate ongoing feedback into our day to day service.
- Clients
We understand your business. We listen to your needs and work with you to develop a menu and operating model to suit your business. We respond promptly to challenges with real solutions tailored to your distinct business needs. We are partners in your business.
- Team
We treat our team mates with respect and courtesy, help them wherever we can and are mindful of each others safety at all times.
- Environment
We proactively consider the environment and the communities we operate within in every decision we make.
Our mission and guiding principles define the way we work on a daily basis.
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